RunMyStoreBook a call

RunMyStore

You own the brand. We run the store.

We run customer service, retention, and the back office for brands in categories the big platforms won’t serve. From $500 a month. Live in 14 days.

Start with one Book a call
  • $500a month to start
  • 14 daysfrom paying to running
  • $0setup fee, cancel any month
Your store, runningSimulated day
    Answered
    0
    Brought back
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    Orders from it
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    Fictional activity, to show how the modules work together. Not a customer’s results.

    RunMyStore

    Who we serve.

    Brands in the categories the big platforms won’t touch. Tap one to see what we set up for it.

    Sound familiar?

    • Turned away by the mainstream tools.
    • Answering every customer yourself.
    • Repeat buyers slipping away.

    Self-serve

    Pick a plan. Live in 14 days.

    Month to month with no setup fee. A dedicated operator is included on every plan.

    Customer Service

    $500/mo

    A dedicated operator and an assistant trained on your products, policies, and voice answer your customers’ email around the clock, in your name. Up to 300 conversations a month, where a conversation is one customer thread however many replies it takes.

    Your customers are answered by an AI assistant trained on your business, with a human operator on your account and an escalation path.

    Go over and we keep answering. Overage bills at $1.50 per conversation. Nothing ever shuts off mid-month.

    Start

    Run the Store Pro

    For stores doing $100k a month and up

    2.5%of monthly store revenue

    $2,500 a month minimum

    Doing over $100k a month? We run the whole store. Everything the self-serve plans do, plus the wholesale side, the back office, the search and content that bring buyers in, and a dedicated operator who owns the result. One source of truth, under your brand.

    • Storefront and a checkout path that works for your category
    • Wholesale menu and ordering at menu.yourbrand.com: live stock, tier pricing, reps quote from it
    • CRM, inventory and QuickBooks synced, with one pricing sheet as the source of truth
    • Customer service and retention, email and SMS, in your voice
    • Assistants trained on your menu, inventory, pricing and orders, for your team and your customers
    • SEO and AI-search visibility: authority content and links that bring buyers in
    • Affiliate program shell and tracking
    • Fulfillment path, packaging rules and carrier setup for your category
    • A dedicated operator, a weekly call if you want one, and your numbers in one email every week

    Requires read access to your store and processor statements, so the number is real on both sides. We don’t hold your inventory, fund ad spend, take on your regulatory liability, or promise a revenue number.

    Book a call

    Starting from scratch? We build the stack first, then run it. Book a call.

    How it works

    From paying to live in 14 days.

    1. Day 1

      You pick a plan and pay for the first month.

    2. Day 2

      A 20-minute onboarding call, or a voice note if you’d rather, with your operator.

    3. Days 3 to 10

      We connect your store and inbox and train the assistant on your policies and the way you write.

    4. Day 14

      It goes live, and from then on you get a short daily summary of what it did.

    5. Every month

      You keep it or you cancel. There’s no contract and no setup fee.

    What you get every month

    A short daily summary. Nothing to log into.

    Every morning you get a short note. It tells you which conversations were handled and what was said, which customers were reached and who came back, and anything that needs you, like a question the assistant couldn’t answer or a refund to approve. It takes two minutes to read and then you get on with your day. On Run the Store Pro you also get your numbers in one email every week.Watch how every piece gets built on our YouTube channel.

    Questions

    Straight answers.

    Is this AI?

    Yes. Your customers are answered by an AI assistant trained on your business, with a human operator on your account and an escalation path. The assistant is trained on your products, policies and voice. Anything it can’t answer, or anything that needs a real decision, goes to your operator and then to you with the full thread.

    Who’s my operator?

    A named person on our team who is on your account from day one. They run your onboarding call, train the assistant on your business, watch the conversations it handles, and are the human your customers reach when something needs one. You’ll know who they are and how to reach them.

    What happens if I go over my conversations?

    We keep answering. Customer Service includes 300 conversations a month and Run the Store includes 500, where a conversation is one customer thread however many replies it takes. Past that, each extra conversation bills at $1.50 on your next invoice. Nothing ever shuts off mid-month, and if you’re regularly over we’ll tell you so you can decide whether a bigger plan makes sense.

    Who owns my data and my list?

    You do. Your store, your inbox, your customer list and every conversation stay in accounts you own. We work through access you grant and can take back whenever you like. If you cancel, we remove our access within 24 hours and keep no copies, and nothing of yours is ever used for another customer.

    What if the assistant can’t answer?

    It says so and hands the conversation to your operator. The customer is told a person will follow up, your operator either answers it or brings it to you with the thread, and once there’s an answer the assistant knows what to say next time.

    Can I cancel?

    Any month, from your account, with no contract and no setup fee. The assistant and the automations we run stop at the end of the month you’ve paid for, and we remove our access. Everything that’s yours stays yours, including your customers, your list, every conversation, and anything already sent or published in your own tools.

    My category keeps getting rejected. Can you actually work with it?

    Almost certainly. We work with hemp-derived products, peptides, supplements and nootropics, nicotine alternatives, adult wellness, and anything that gets rejected by Shopify Payments, Stripe, Amazon, or mainstream support tools. We’ve run a eight-figure store in this space, so we know the processors that work, the carriers that ship, the compliance that holds, and how to answer a customer without creating a legal problem. We can’t promise any platform will approve you, and we won’t pretend to. What we do is set up what works for your category.

    Start with one module.

    Or book a call and we’ll tell you which one to start with.

    Start with one Book a call

    No setup fee and no contract. Cancel any month and the assistant switches off, but your customers and your list stay yours.